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I like running projects.  But projects are a lot of work and shouldn’t be started for the wrong reason.    

Not liking your current software is not a good reason.   Before you go replacing your current stuff, ask yourself: 

When was the last time anyone went to training? Or bought a book? 

Or attended a user group? Or even a conference? 

Or hired a different consultant? 

Or took the advice of a new hire about a better way of doing things? 

Or basically did anything that might help you change the way you use the software you already have. 

If you’re like many of the complainers I’ve met, the answer is not recently. Or not in years. Or not since the system was implemented. 

And if that’s so, it’s not that you don’t like your software.  You probably barely even know your software. 

So, before you continue to complain, think about how you can get educated. 

And once you know more, you’ll have a better idea if the fault is within the system. Or within yourselves. 


    • Casey Fernandez

    To paraphrase the Latin soccer star on the TV series “Ted Lasso” is appears that “software is life.” Your comment: “it’s not that you don’t like you software – you don’t even KNOW your software” is applicable amongst systems, teams and yes, personal relationships. We’ve been conditioned to make snap judgements…and then, “off with their heads!” in lieu of taking stock of the situation and ourselves.

      • Adam Jacobson

      Years ago, I learned that it was best never to react immediately to user issues.
      “Don’t just do something – stand there” have been words to live by ever since.

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