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Process

Don’t count the pencils

It just doesn’t matter.  In my last post, I talked about numbers that are too big to be helped with data.  Now, I’m going to talk about numbers that don’t really matter.  As in how much you paid for the…

Change projects vs maintain projects 

A project can mean a lot of things. But in my world of data and software, I like to distinguish between maintain project and change projects.  Change projects start with the assumption that things as they are don’t work. We can’t…

It’s not what you know. It’s what you do with what you know. 

Some folks don’t know the right ways to run a project. Or close a set of books.  Or manage staff. And they can be educated.  But other folks do.   They know they should test.  They know you can’t overhaul your…

What is vs what should be 

As in much of life, software can drive you crazy because how things are (“what is”) is not how we’d like (“what should be”).  Years ago, a client came to me with a small issue in their accounting software.  There…

You don’t need more people. You need a plan.

It’s bad to be short staffed.  It’s worse to hire new people without a clear plan about what they are going to do.  As a consultant, I’m often asked to “just fix things”.  But that’s the role of a real…